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CarePatrol of Central Maryland & Loudoun Virginia

All CarePatrol senior care advisors and assisted living consultants are committed to finding the best community for your loved one.

  • Assisted Living
  • Memory Care
  • Independent Living
  • Nursing Homes
  • In-Home Care
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Testimonials from Our Verified Customers

Over 150 Local Senior Care Advisors Nationwide

April 4, 2025 by V.S.

When our family faced the daunting task of finding the perfect assisted living solution for my mother, we were overwhelmed and vulnerable. Thankfully, we found Billie Baker Norris at Care Patrol, and she transformed what could have been an incredibly stressful experience into a journey of support and understanding. From our very first meeting, Billie's dedication was evident. She came to our home, conducted a comprehensive family meeting, and patiently educated us on every aspect of Care Patrol's services. She didn't just present options; she meticulously mapped out a personalized plan, ensuring we were equipped to make the best decision for our mother. This level of personalized attention was invaluable during such a sensitive time. Billie's expertise is undeniable. She navigated the complexities of assisted living with ease, providing clarity and guidance every step of the way. What truly sets her apart, however, is her genuine compassion. She doesn't just treat you as a client; she treats you like family. You can feel her sincere desire to find the perfect fit, and her unwavering support made a world of difference. Thanks to Billie, we successfully navigated one of the most challenging decisions of our lives. She alleviated our anxieties, simplified the process, and ultimately helped us find an ideal assisted living community that meets all of my mother's needs. If you're facing the overwhelming task of finding assisted living for a loved one, I wholeheartedly recommend Care Patrol, and especially Billie Baker Norris. She is truly one of a kind—a consummate professional with a heart of gold. Her dedication, expertise, and genuine care are unparalleled. Choosing Billie and Care Patrol was the best decision we could have made, and I cannot express enough gratitude for her exceptional service. Don't just take my word for it; entrust your family's care to Billie, and experience the difference firsthand. You'll be forever grateful you did.

January 27, 2025 by J.J.F.

The team was very willing and able to assist us in what was a rapid transition for my mother. They listened to our needs, accompanied us on our visits and provided valuable expertise that landed my mother in the best place for her. Not only that, but they continue to reach out after move in and even visited my mother.

January 23, 2025 by A.E.

Your follow through was amazing. Thank you.

Five StarsRead More Reviews

How We Help You Find the Best Community for Your Senior

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It all begins with a simple phone call. Why is this call so important?

Choosing a safer senior housing option, unfortunately, cannot be made by appearance alone. What is most important is something that really can’t be seen. It is "Can this community really care for your senior?" That's why CarePatrol's advisors complete a "Care Discovery" and base our recommendations on care options that can specifically meet your individual needs and preferences.

Meet Your Local CarePatrol Senior Advisor
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Guided Tour of Communities

We believe in private & personalized tours. We literally walk you through the steps. You will never get a list from us and be told to “go visit them alone, or on your own.” After we’ve matched your individualized needs to safer care options in your area, we will accompany you on a tour of each one of them. Or, we will provide a virtual tour if that works better for you. You are never alone because we will be your personal care guide from start to finish.

Meet Your Local CarePatrol Senior Advisor
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Full Care Details & Transparent Pricing

We insist on transparency with pricing & services. We don’t like surprises either. How to pay for care is always a concern and a valid question of our clients. Another important question relates to what services are provided in a specific care option. We can help alleviate these concerns. We will inform you of private, Veterans, or other government programs that you may be eligible for.

Meet Your Local CarePatrol Senior Advisor
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Moving Day & Transition Support

We work with the community so you can focus on your loved one. Change can be hard, especially for Seniors. We make sure everything is in order so on moving day, everybody’s attention can be on making the transition as smooth as possible. Ensuring your questions are answered and you continue to feel good about your decision is as important as getting your senior settled in to a new environment.

Meet Your Local CarePatrol Senior Advisor
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Continuing Care Support

CarePatrol delivers satisfaction to families every day. Your advisor will be there for you when you need them - even after you make your decision. Long after move-in day, we'll still be there with regular check-ins to ensure your loved one's needs are being met.

Meet Your Local CarePatrol Senior Advisor

Bonnie Elliott

Certified Senior Advisor (CSA)®
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"Families know they can trust me because I think of them as I do my own family."

Bonnie considers her passion to be empowering seniors and their families as they make one of the most important decisions of their lives. She listens carefully to all of her client's needs, concerns and preferences before recommending appropriate levels of care such as Independent Living, Assisted Senior Housing, Memory Care or In-Home Care. Bonnie went through the same daunting experience recently when she helped find care for a family member in Frederick.  This experience gave her the passion that she has today to help families.

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Spotlight On Bonnie Elliott


Years In Area:

Having grown up in Frederick County, she is familiar with the surrounding area and loves that friends and family are close by. Though the landscape has changed over the years, the people remain friendly and kind.

About Bonnie:

She genuinely cares about those she serves and is dedicated to ensuring they receive the full benefit of her experience and expertise. When she is not assisting families, she spends time with her husband, family and friends sharing meals, traveling or just "hanging out". Her furry girls receive a lot of attention and love.

Before CarePatrol:

Prior to CarePatrol, Bonnie had a career as a yoga for seniors teacher for over 7 years.

Best Traits:

Bonnie would describe herself as kind, compassionate and dedicated.

Favorite Movie:

Forrest Gump

Favorite Book:

Me Before You

Why I Do This

When Bonnie helps families she feels grateful.

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Our Team Members
Billie Baker-Norris
Billie Baker-Norris
Operations Support Specialist
Jessica Penkert
Jessica Penkert
Senior Care Consultant
Serena Kerr
Serena Kerr
Senior Care Consultant
Margie McWilliams
Margie McWilliams
Community Relations Specialist

Senior Care Advisor in Central Maryland & Loudoun Virginia

Serving These Areas

Cities

Adamstown, Ashburn, Big Spring, Boonsboro, Braddock Heights, Brambleton, Broadlands, Brownsville, Brunswick, Buckeystown, Burkittsville, Cascade, Clear Spring, Detour, Doubs, Eldersburg, Emmitsburg, Fairplay, Finksburg, Fort Detrick, Fort Ritchie, Fowbelsburg, Frederick, Gaither, Gapland, Graceham, Greenmount, Hagerstown, Hamilton, Hampstead, Henryton, Highfield, Hillsboro, Ijamsville, Jefferson, Keedysville, Keymar, Knoxville, Lansdowne, Leesburg, Lewiston, Lineboro, Linwood, Lovettsville, Manchester, Marriottsville, Maugansville, Middleburg, Middletown, Millers, Monrovia, Mount Airy, Myersville, New Market, New Windsor, Paeonian Springs, Patapsco, Point of Rocks, Purcellville, Rocky Ridge, Rohrersville, Round Hill, Sabillasville, Sharpsburg, Smithsburg, St. James, Sykesville, Taneytown, Thurmont, Tuscarora, Union Bridge, Upperco, Urbana, Walkersville, Waterford, Westminster, Williamsport, Woodsboro, Woodstock

Zip Codes

20129, 20132, 20141, 20147, 20148, 20149, 20158, 20175, 20176, 20180, 20197, 21048, 21074, 21102, 21104, 21155, 21157, 21158, 21701, 21702, 21703, 21704, 21709, 21710, 21713, 21713, 21714, 21715, 21716, 21717, 21718, 21719, 21722, 21727, 21733, 21740, 21742, 21746, 21749, 21754, 21755, 21756, 21757, 21758, 21767, 21769, 21770, 21771, 21773, 21774, 21776, 21777, 21778, 21779, 21780, 21782, 21783, 21784, 21787, 21788, 21790, 21791, 21793, 21795, 21798

866-643-4244